质量工程师PQE

Job purpose:
To ensure the product quality meeting customer requirement without complaints

Job scope:
? To work with cross functional team for the continuous improvement of product and process according to existing process and realize quality prevention.

Key responsibilities:
Basic responsibilities -

Customer handling
1、Customer voice: keep smooth communication with customer and promptly respond customer voice.
2、Customer complaints: Quickly respond and replay by 8D. Accordingly, to maintain internal customer compliant system, such as customer incident share point, 8D database, customer complaints tracking list.
3、Warranty: communicate with customer for warranty collection, analysis and improvement
4、Customer portal: weekly check customer portal to check warranty and 0Km claim status, update the portal according to customer policies
5、Customer audit: work closely with colleagues to handling customer audit

Continuous improvement:
1、Dig out continuous process, product and part improvement opportunity and aim at 0 defect

Qualifications:
Tools application requirements –
1、Good English in writing, reading and speaking
2、>3 years QE working experience in automative or consumer electronics industry
3、Basic knowledge on IATF16949 quality tools

Certificates requirements –
1、Above college’s degree

联系人：邹先生

应聘电话/Email：企业未公开，请通过网站申请职位投递简历,合则约见

工作地址：广东省东莞市长安镇广东省东莞市长安镇沙头振安中路683号