职位描述
该职位所属QA此岗位可接受英文口语较好的应届生Key responsibilities:Basic responsibilities 1、Customer handling: 1)Customer voice: keep smooth communication with customer and ****ly respond customer voice. 2)Customer complaints: Quickly respond and replay by 8D. Accordingly, to maintain internal customer compliant system, such as customer incident share point, 8D data****, customer complaints tracking list. 3)Warranty: communicate with customer for warranty collection, analysis and improvement 4)Customer portal: weekly check customer portal to check warranty and 0Km claim status, **** the portal according to customer policies 5)Customer audit: work closely with colleagues to handling customer audit2、Support company digitalization project: Familiar with Python, Power BI, Automate etc.3、Continuous improvement: Dig out continuous process, product and part improvement opportunity and aim at 0 defectQualifications:Tools application requirements 1、Fluent English and Mandarin 2、Familiar with Python, Power BI, Automate etc.Certificates requirements Above college’s degree
联系方式
联系人:郭小姐
应聘电话/Email:企业未公开,请通过网站申请职位投递简历,合则约见
工作地址:广东东莞长安镇沙头南区振安中路683号
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